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How to Respond to "How Are You?": It Isn't Really a Question

By the Conversa team · · 10 min read

A supermarket cashier's tiny speech bubble beside a shopper's huge one, scribble trailing off.

"Hey, how are you?" A coworker says it passing you in the corridor. You answer honestly, the way you would at home. You didn't sleep, the landlord raised the rent again, and by the second clause they are four steps past you, half-turning, saying "Oh no. Sorry!" and still walking.

Nobody in that corridor did anything wrong. Your coworker budgeted a greeting, got a paragraph, and had no polite way to stop. You gave a good answer to a question nobody asked.

Below: the four beats this exchange actually has, the one answer that covers most of them, why "and you?" is not optional, what "What's up?" wants instead, and how to spot the times somebody genuinely wants to know.

The question that stopped being a question

Wiktionary defines how are you as "an informal greeting, not requiring a literal response." Not a question people answer briefly. A slot where a greeting goes.

Linguists have had a name for this since 1923, when Bronisław Malinowski coined phatic communion for talk whose job is social rather than informational. Words like these, he wrote, "fulfil a social function, and that is their principal aim, but they are neither the result of intellectual reflection, nor do they necessarily arouse reflection in the listener." The passage is reprinted in a Charles University handout on phatic communion. The sentence is a hundred years old and it describes your Tuesday.

Americans know they do this. Audra Nuru, a professor of communication at the University of St. Thomas, told TIME in March: "We've turned 'how are you' into punctuation—it's not really a question anymore."

If that feels like a small betrayal, you are in good company. A Hungarian student writing for VOA's Student Union described what happens next: once you work out what the phrase means, "one can feel a bit betrayed and resentful" of conversational partners "who suddenly seem superficial and insincere." Then she named it in one line: "the expression is simply a cultural greeting." The mirror image runs the other way too, in what English speakers get wrong about «как дела».

How to respond to "How are you?", beat by beat

Four turns, and the fourth one closes the door. This is the exchange she transcribed on an American campus:

"How are you?"

"Good. You?"

"Pretty good."

"That's good."

Greeting, ritual question, short positive answer, bounce it back, done. Her reaction to hearing it was to laugh and say, "Well, that was a meaningful conversation." She is right that it carries no information. She is also describing a completed, successful, entirely normal exchange.

At a register the script runs even shorter, because the transaction is waiting:

Cashier: Hi, how're you?

You: Good, how're you?

Cashier: Good. Did you find everything okay?

Watch the cashier's third line. She has already moved on to the groceries. The greeting closed two beats ago, and it closed correctly.

Default to "Good, you?"

MIT's International Students Office, briefing its own incoming students on American greetings, puts the ceiling plainly: "it would be odd if someone were to say anything more than just 'Good' or 'Fine.'" Two words and a bounce, and you are done.

Four more you can rotate in without thinking about it: "Not bad." "Pretty good, thanks." "Can't complain." "Good, thanks, how about you?" That is the whole inventory a beginner needs. English-teaching sites will offer you dozens, sorted by register, which is dozens more than fit in the slot you are trying to fill.

Good, thank you very much, and I hope you are fine also.
Good, you?

Two beats closes the greeting; anything longer leaves it open.

Why "and you?" is the beat you cannot skip

Anssi Peräkylä's encyclopedia article on conversation analysis calls a greeting the first half of an adjacency pair, and the pairing is not a matter of manners. It lists greeting-greeting alongside question-answer, and describes the relation as "strict and normative: if the second pair part does not come forth, the first speaker can for example repeat the first action, or seek explanations for the fact that the second is missing."

In practice: answer without bouncing and the other person is left holding an unfinished pair. They will not think you were rude. They will think something is slightly off and will not be able to say what.

This is the failure mode that survives good English. Indeed's career guide on answering "How are you?" in an interview runs fourteen example answers and never once mentions returning the question, which is bad advice for a candidate whose accent is already doing extra work in the room. English keeps a lot of its politeness in moves like this rather than in word endings, which is why speakers of languages that mark politeness grammatically can sound blunt while being careful.

"How's it going", "What's up", "You all right?"

Wiktionary lists the family in order of increasing informality: how do you do? at the formal end, then how are you doing?, then how's it going? and what's up?, with how's it hanging? out at the slang edge. Only the first is marked formal, and you will meet it in period dramas more often than at work.

"How's it going?" and "How are you doing?" take exactly the same answers as "How are you?": "Good, you?" or "Not bad, you?" Wiktionary lists both as informal synonyms of the same phrase, so the beats, the answer set and the bounce-back are identical. One greeting is doing the work of three.

"What's up?" takes "Not much"

Answer "What's up?" with "Good" and nobody will correct you, but it marks you. Cambridge lists what's up? as "used as a friendly greeting and to ask someone how they are and what is happening." The answer set is a different one. Rachel's English boils it down to one line worth memorising: "If you want to remember just one response, go with 'not much, what's up with you?'" MIT's briefing offers "Nothing much" and "Same old, same old" for the same slot.

Classmate: Yo, what's up?

You: Good.

Classmate: ...cool.

Nothing breaks. It just registers, the way a slightly wrong preposition registers.

How are you?Good, you?asks how you are
What's up?Not much, you?asks what is happening

Two greetings, two answer sets, and only the first half changes.

Cambridge also lists a second, unrelated sense of the same three words: "used to ask what is wrong," as in "You seem upset. What's up?" Nothing in the wording separates the two. Only the situation does.

"You all right?" is a hello

British colleagues and British television will hand you this one, and read literally it looks like somebody has noticed you bleeding. Cambridge files it as a separate greeting sense, UK informal, "used to greet someone at the same time as asking if they are well," and prints the expected exchange: "All right, John?" "Not bad thanks, and you?"

The confusion runs both ways. The author of that Charles University handout, writing as a British speaker, finds the American version the alien one: to a British ear, "to be greeted by 'What's up?' feels like being accosted". Two native varieties of the same language misread each other's hellos. They do it with ordinary nouns too, and the British and American words that cause real misunderstandings are not the famous funny ones.

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The silence after "Good" is the script ending, not your failure

You are in an elevator. You have both said "Good, thanks," the doors have not opened, and nobody is talking.

Neighbour: Morning. How are you?

You: Good, thanks. You?

Neighbour: Can't complain.

(silence until the doors open)

That silence is the script finishing on schedule. Learners read it as their own failure, keep talking to repair it, and land back in the corridor problem.

Sometimes the exchange asks for even less. MIT's guidance notes that Americans say "Hi, how are you?" while walking past and generally don't wait: "You are not even required to answer, considering that the other person may not hear you since you're both walking away." The British Council makes the same point about the non-verbal end of it, noting that waving hello is phatic communication too. A nod completes the pair.

Colleague, without breaking stride: Hey, how's it going.

You, without breaking stride: Hey.

Neither person stopped. Neither answered. Both of them consider that a friendly, complete exchange.

How to tell when someone is actually asking

A doctor and a cashier ask the same question, so the words are no help. What separates them is what happens next, and MIT's briefing names it exactly: someone who wants to know "will still greet you in the same way, but they will also follow up with 'So how are you doing?' and actually pause for an answer."

Follow-up, and a pause. Two signals, both behavioural.

Doctor: Hi, how are you doing today?

You: Good, thanks.

Doctor, sitting down and looking at you: So how have you been feeling?

The first question was the greeting. The second is the appointment.

Friend, stopping, quieter: Hey. How are you?

You: Honestly? Not great.

Friend: Yeah. Do you want to sit down?

Identical words to the cashier's. What changed is that they stopped moving, dropped their voice, and left a gap for you.

You will misread this sometimes. Everyone does, including native speakers, and the recovery is cheap: give the short answer first, and if they follow up, answer properly then. Outside the "you seem upset" case above, the short answer is never wrong. It is only ever incomplete, and only when someone gives you a second chance to say more.

What it sounds like at speed

In fast American speech the are in "how are you" does not survive as a word. Rachel's English describes what is left: "Think of it as just an er ending on the end of the word how. How are, how are, how are you?" You are listening for "how'er you," and on the mornings you do not catch it, asking someone to repeat in English takes two words.

"What's up?" is reduced so routinely that Cambridge lists wassup? and whassup? as spellings of the headword itself, and Wiktionary carries 'sup as a contraction. These are not sloppy speech. They are the words.

The most compressed one is the odd exception. Wiktionary lists hiya doin' as a US colloquial greeting and adds a five-word note: "Tends to warrant a reply." The form that has eroded the furthest is the one that most expects an answer back.

Knowing the answer and saying it are different skills

You already know the word "good." That was never the missing piece. Jenny Thomas gave this gap a name in 1983, calling it cross-cultural pragmatic failure: the grammar is perfect, and the misfire is social. Nothing in a grammar test catches it, and nothing in a vocabulary list fixes it.

The Hungarian student from the top of this post knew the correct answer for two years and still found the exchange strange: "although I have lived in the U.S. for more than two years and know this is a normal conversation, it still strikes me as odd." Knowing it and producing it at the speed a checkout counter runs at are separate skills, and only the second one is a reflex. It is the same wall as understanding everything and still freezing when it is your turn to talk.

So drill the reflex, not the phrase list. Say "Good, you?" out loud twenty times until it is boring. Then say "Not much, you?" twenty times, because that is the one your mouth will reach for the "Good" on. Next time a cashier asks, you get to be unremarkable, which is the entire goal.

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